I emailed but you didnt respond. If you dont receive a prompt answer, please check that our emails are not being blocked or deleted at your end. What if Im not pleased? If youve read this far were pretty sure youll be pleased but sometimes things happen, a package could get damaged in transit or the item was not what you expected etc.. If there is a problem with your order, please retain the items from your order as you will be asked to supply a photo(s) for verification.Can i customize an order? We also offer discounts for purchasing larger quantities of an item. What if a machine needs a part. The same rule applies to some international destinations. The item "Commercial Soft Ice Cream Maker Three Flavor Machine Dispenser 220v or110v 2400W" is in sale since Monday, January 23, 2017. This item is in the category "Business & Industrial\Restaurant & Catering\Refrigeration & Ice Machines\Ice Cream Machines". The seller is "houseofholistic2015" and is located in Charlotte, North Carolina. This item can be shipped worldwide.